job
Royaume-UniRoyaume-Uni

E-salon

Date de publication 24.01.2019

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Bilingual Hairdresser – French speaking – London

Do you have a passion for hair color, a desire to grow your craft, and truly enjoy helping clients look and feel their best? Are you fluent in English/French? Then eSalon is looking for you to join our fast-growing team! We are seeking new grads. and seasoned professionals to become a bilingual eSalon Colorist. You'll be using your coloring knowledge and excellent customer service skills daily to assess clients' individual color cases online. In our corporate headquarters, Colorists create custom formulations on a computer and provide customer service via phone and email. Responsibilities
  • You will be providing hair color consultations and customer service in our Acton office.
  • This will include overseeing and creating hair color formulations via the computer.
  • Match clients' desired hair color and expectations to encourage repeat orders and/or rebooking
  • Proactively build effective working relationships with clients and colleagues to ensure best customer outcome
  • Demonstrate critical thinking by fully analyzing clients’ objectives and concerns and providing appropriate solutions
  • Be a team player with an entrepreneurial spirit
  • Show openness to new ideas; listen to others and objectively consider other ideas and opinions
  • Collaborate with other departments and seek further advice and guidance when required
  • Other duties as assigned
Qualifications
  • No experience required, but you must have a current NVQ Level 2 in hairdressing
  • Must be bilingual in English / French
  • In depth understanding of color formulation and theory
  • Positive attitude and polished appearance
  • Aptitude for selling and cross-selling
  • Excellent verbal and writing skills with good grammar
  • Highly motivated, flexible, & energetic
  • Available to work occasional weekends
  • Ability to uphold eSalon values and be a strong ambassador for the eSalon brand
Benefits
  • Competitive compensation
  • 20 days of Paid Time Off + 8 Bank holidays
  • Monthly catered lunches
  • Stocked kitchen
  • Casual work environment
  • Complimentary salon services
  • Authentic work / life balance
  • Happy Hour Fridays

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