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Chargé(e) de recouvrement H/F (déménagement inclu)

Chargé(e) de recouvrement H/F (déménagement inclu)
PayPal
vendredi 6 mars
Dublin, Irlande
28 a postulé

* Important: For this role, you must hold an EU/UK Passport or a Stamp 4 Visa

As a French Collections Representative based in our EMEA offices in Dublin (Ireland), your goal is to deliver best-in-class service to PayPal’s core and emerging products, taking problem solving and customer service to a new level. You will also uphold the highest level of customer service while negotiating with PayPal customers on resolving negative balances and providing quality solutions.

As a Collections Representative, you will engage with PayPal customers where a negative balance has occurred on their account, performing a range of collection duties including providing guidance and education to customers in order to avoid a negative balance in the future.

NB: What you will need to join the PayPal Team
:

  1. French speaker to native level with high proficiency in English (both written and oral).
  2. Full authorisation to work in Ireland (e.g. an EU/UK passport or a Stamp 4 Visa)
  3. 12+ months relevant experience – Debt Collections, Customer Service, Call Centre, Financial Services or other relevant experience.


Responsibilities:

  • Reach out to customers to negotiate payment solutions for their accounts with the aim to bring those back into good standing
  • Construct individually tailored solutions while being in compliance with all local laws and regulations regarding Collections and Debt recovery
  • Maintain and promote a positive attitude while meeting production and quality goals.
  • Display initiative to take on additional responsibilities geared towards professional growth and development.


Job Requirements
:

  • Ability to learn and adapt to new software technologies
  • Ability to communicate skills – both written and oral.
  • Ability to develop and maintain professional working relationships with co-workers and peers
  • Ability to make a discretionary decision based on research
  • Ability to adapt to an ever-changing environment which requires flexibility, especially around processes and shifts.
  • Possess a disciplined approach to working in a highly targeted environment


Why Join us in PayPal?

  • Work for a respected global brand in a dynamic English-speaking EU capital city.
  • A competitive salary, an annual performance-related bonus and employee share scheme.
  • A relocation package* to assist you in your move to join us
  • A free fully equipped onsite gym with personal trainers
  • 27 days paid annual leave in addition to all national holidays.
  • Free breakfast cereal and fresh fruit in all food zones.
  • Regular site visits by masseuses, barbers, medical professionals and financial advisers
  • Award-winning training, an education allowance, a company pension scheme, parental leave scheme and comprehensive health insurance.
  • Family fun days, company events and active social groups.
  • A subsidised restaurant, Costa Coffee Cafe, games rooms, relaxation zones and so much more

* Relocation assistance is assessed on a case-by-case basis.

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Informations sur le poste

Site de l'entreprise: https://www.paypal.com/fr/home

Dublin, Irlande

Coût de la vie

Bröd
Pain 0.8 Eur
Un cappuccino 3 Eur
Billet de cinéma 11 Eur
Abonnement mensuel dans un centre de conditionnement physique 43 Eur
Coût mensuel du transport en commun 132 Eur
5 km d'une course en taxi 10 Eur
Petit appartement 1 408 Eur
Appartement à la taille wayenne 1 848 Eur
Grand appartement 2 288 Eur

Note

8/10 Liberté d’entreprise
8/10 Accès à l'Internet
8/10 Santé
8/10 Économie

Climat et qualité de l'environnement

174
Nombre moyen de jours ensoleillés par an
191
Nombre moyen de jours de pluie par an
75 / 100 Espaces verts et parcs
67.5 / 100 Qualité de l'air
57.5 / 100 Gestion des déchets
70 / 100 Qualité de l'eau potable
45 / 100 Propreté

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