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Chargé(e) de recouvrement H/F (déménagement inclu)

Chargé(e) de recouvrement H/F (déménagement inclu)
vendredi 6 mars
Dublin, Irlande
30 a postulé

* Important: For this role, you must hold an EU/UK Passport or a Stamp 4 Visa

As a French Collections Representative based in our EMEA offices in Dublin (Ireland), your goal is to deliver best-in-class service to PayPal’s core and emerging products, taking problem solving and customer service to a new level. You will also uphold the highest level of customer service while negotiating with PayPal customers on resolving negative balances and providing quality solutions.

As a Collections Representative, you will engage with PayPal customers where a negative balance has occurred on their account, performing a range of collection duties including providing guidance and education to customers in order to avoid a negative balance in the future.

NB: What you will need to join the PayPal Team

  1. French speaker to native level with high proficiency in English (both written and oral).
  2. Full authorisation to work in Ireland (e.g. an EU/UK passport or a Stamp 4 Visa)
  3. 12+ months relevant experience – Debt Collections, Customer Service, Call Centre, Financial Services or other relevant experience.


  • Reach out to customers to negotiate payment solutions for their accounts with the aim to bring those back into good standing
  • Construct individually tailored solutions while being in compliance with all local laws and regulations regarding Collections and Debt recovery
  • Maintain and promote a positive attitude while meeting production and quality goals.
  • Display initiative to take on additional responsibilities geared towards professional growth and development.

Job Requirements

  • Ability to learn and adapt to new software technologies
  • Ability to communicate skills – both written and oral.
  • Ability to develop and maintain professional working relationships with co-workers and peers
  • Ability to make a discretionary decision based on research
  • Ability to adapt to an ever-changing environment which requires flexibility, especially around processes and shifts.
  • Possess a disciplined approach to working in a highly targeted environment

Why Join us in PayPal?

  • Work for a respected global brand in a dynamic English-speaking EU capital city.
  • A competitive salary, an annual performance-related bonus and employee share scheme.
  • A relocation package* to assist you in your move to join us
  • A free fully equipped onsite gym with personal trainers
  • 27 days paid annual leave in addition to all national holidays.
  • Free breakfast cereal and fresh fruit in all food zones.
  • Regular site visits by masseuses, barbers, medical professionals and financial advisers
  • Award-winning training, an education allowance, a company pension scheme, parental leave scheme and comprehensive health insurance.
  • Family fun days, company events and active social groups.
  • A subsidised restaurant, Costa Coffee Cafe, games rooms, relaxation zones and so much more

* Relocation assistance is assessed on a case-by-case basis.

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Informations sur le poste

Site de l'entreprise: https://www.paypal.com/fr/home

Dublin, Irlande

Coût de la vie

Pain 0.8 Eur
Un cappuccino 3 Eur
Billet de cinéma 11 Eur
Abonnement mensuel dans un centre de conditionnement physique 43 Eur
Coût mensuel du transport en commun 132 Eur
5 km d'une course en taxi 10 Eur
Petit appartement 1 408 Eur
Appartement à la taille wayenne 1 848 Eur
Grand appartement 2 288 Eur


8/10 Liberté d’entreprise
8/10 Accès à l'Internet
8/10 Santé
8/10 Économie

Climat et qualité de l'environnement

Nombre moyen de jours ensoleillés par an
Nombre moyen de jours de pluie par an
75 / 100 Espaces verts et parcs
67.5 / 100 Qualité de l'air
57.5 / 100 Gestion des déchets
70 / 100 Qualité de l'eau potable
45 / 100 Propreté

Données Corona nationales


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