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Consumer Experience Associate – French Speaking

Consumer Experience Associate – French Speaking
ASICS
vendredi 23 octobre
Barcelone, Espagne
21 a postulé

At ASICS we are continually on the lookout for talent like YOU to be part of our EMEA Consumer Experience team located in sunny Barcelona (Spain) . If you want to be part of an international, people-oriented and energetic team, keep reading…  And apply now! 

We want to meet up with spirited talent that speaks native French. 


MISSION:

Ensure that ASICS consumers get the best experience possible when contacting our EMEA Consumer Experience Contact Hub.


YOUR ROLE:

  • Deliver a best in class consumer experience attending consumers in all sort of questions about our products or services through the different existing contact points (i.e.: phone, email, Twitter, Facebook…)
  • Contribute and support the implementation of the Global Consumer Experience Strategy into the Local market.
  • Data entry and maintenance of data related to the consumers into the ticketing system & CRM Platform.
  • Manage Cases and E-commerce questions using the software tools provided.
  • Review the information that ASICS delivers to the consumers at local level in all possible sources (web, newsletters, Twitter, Facebook posts, events…)


YOUR PROFILE:

  • Enjoy taking care and helping people.
  • Native French. We value an additional European language on top of fluency in English.
  • 1-2 years in a similar position.
  • Valuable knowledge in social networks (Twitter & Facebook mainly)
  • Persuasive and good communicator.
  • Ability to work both individual and teamwork.
  • Attentive, empathic, flexible and proactive.
  • Eager to learn.
  • Practices sports.
  • Studies: Higher education, Bachelor Degree or Degree in Sports science and physical activity or Business Administration.

 

WHAT ASICS OFFERS YOU:

  • Temporary contract joining a brand new department in one of the business areas with more development and investment: Consumer Experience.
  • Joining an international company that is a premium True Sports Performance brand, leading the most important sports categories in main markets across the world.
  • Working in a brand new ASICS facility with best working tools and environment possible.
  • Salary package that includes Health Care insurance, Ticket Restaurant, Pension Plan (starting from the 2nd year) and also exclusive services as Gym and guided sports activities.
  • Great employee discount for any ASICS gear.
Postuler

Informations sur le poste

Site de l'entreprise: https://www.asics.com/fr/fr-fr/

Barcelone, Espagne

Coût de la vie

Bröd
Pain 0.6 Eur
Un cappuccino 2 Eur
Billet de cinéma 10 Eur
Abonnement mensuel dans un centre de conditionnement physique 48 Eur
Coût mensuel du transport en commun 55 Eur
5 km d'une course en taxi 9 Eur
Petit appartement 862 Eur
Appartement à la taille wayenne 1 056 Eur
Grand appartement 1 320 Eur

Note

9/10 Loisirs et Culture
8/10 Santé
8/10 Démarrage
7/10 Tolérance

Climat et qualité de l'environnement

263
Nombre moyen de jours ensoleillés par an
102
Nombre moyen de jours de pluie par an
50 / 100 Espaces verts et parcs
37.5 / 100 Qualité de l'air
70 / 100 Gestion des déchets
47.5 / 100 Qualité de l'eau potable
55 / 100 Propreté

Données Corona nationales

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