Optimal HR Group , on behalf of its client, a multinational company that specializes in multilingual services, is looking to recruit French Speaking Customer Care Agents .
The candidate will be responsible for:
• Answering incoming calls
• Providing personalized solutions for each client
• Excellent knowledge of the French language (spoken/written), combined with Arabic considered as a plus.
• Good knowledge of the English language
• Prior experience in a call center will be considered as a plus
• IT literacy
• Excellent communication and interpersonal skills
• Strong customer orientation, understanding customer needs
• Competitive remuneration package
• Bonus Scheme
• Meal Vouchers
• Private Health Insurance
• Company’s premises are easily accessible via public transportation