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Customer Service Agent (m/f/d) French – Mobile Banking

Customer Service Agent (m/f/d) French – Mobile Banking
Majorel Münster
lundi 10 février
Münster, Allemagne
45 a postulé

Attention Digital Natives
You are regularly online and enjoy being mobile? Become a part of our team and help us make banking easier, modern and up to date. We provide our client’s customers with an all-round support service regarding their mobile online banking experience. More than 500 employees in Münster are working in different departments, providing professional assistance to our customers all around the world. We are supporting customers in 21 different languages with the help of colleagues from over 40 different countries in our service center in Münster.

What to expect:

  • Great atmosphere within a great team
  • A base salary of up to 2.000 € (depending on your period of employment)
  • Great career opportunities within the company
  • Corporate healthcare management (medical checkups, vaccinations etc.)
  • Great community (company sports, regular company parties and team events)
  • Free German courses twice a week
  • Relocation package, including one month of free accomodation to ensure a smooth beginning at Majorel in Münster
  • Employee relationship management to support your relocation to Germany (registration, open a bankaccount, finding suitable accomodation etc.)

Your task:

  • You are the first contact partner for our client´s customers, responsible for queries of existing and possible new customers
  • You keep track of customer, historical and transaction data and advise customers on all mobile banking related questions
  • You are the first layer of protection preventing fraud and protecting data security

Your Profile:

  • Excellent French language skills (spoken and written) on a native speaker level
  • Good English language skills (for training and internal communication on an international team)
  • You enjoy working within a team and building trust with our customers
  • Ideally you already have service center knowledge/experience
  • You are reliable and have a great sense of responsibilty

About our company:

We are Majorel. Globally we provide a unique customer service and ensure satisfied end customers. As a service agent at Majorel, you are our voice to the customers, and you inspire people from across the entire world every day by providing personal and efficient service. We base everything we do on creativity, excellence, and respect. Our more than 8,500 employees at 29 sites in Germany are our foundation and our most important capital. Become a part of our team. Majorel. Driven to go further.

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