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French Advisor for a Ferries Company - Lisbon, Portugal

French Advisor for a Ferries Company - Lisbon, Portugal
Sitel
lundi 7 octobre
Lisbonne, Portugal
7 a postulé

We’re hiring!

Customer Service Associate – French Speakers – to join a recent project in Lisbon. You will work with the latest customer care technologies, assisting and solving customer queries through phone and emails.
Be part of something Big!

Welcome to #SitelPortugal

Sitel is a people-driven global company that delivers customer experience solutions to some of the world’s best brands. We provide multilingual customer experience management globally to our diversified client base across all stages of the customer journey.

About our client,

Our Client is a global company with offices across the World, that offers the most comprehensive portfolio in the Ferries Industry.
Supported by a multi-platform, our client offers a quick and easy way to look, compare and book between all available offers, and find the best solution.

You will be,

  • Providing support in their native language, but also for our English-speaking customers on all channels.
  • Processing all bookings at the Client platform.
  • Communicating with Operators around the globe to process customer bookings.
  • Proactively identifying opportunities when dealing with all client queries.


What you need to have,

  • Native or Proficient French (C2)
  • Advanced level of English
  • Outstanding people skills with a passion to help others
  • Good time management skills with attention to details
  • Customer Service experience (min 1 year in a contact center/ helpdesk position)
  • For non-EU applicants, a valid work permit is required


What’s in it for you?

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Relocation package
  • Flexible working schedule
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Fun and engaging company-wide initiatives, like our SitelFit wellness program


Are you ready to Wow Customers? Begin your Sitel journey - apply today!

Postuler

Lisbonne, Portugal

Coût de la vie

Bröd
Pain 0.6 Eur
Un cappuccino 2 Eur
Billet de cinéma 7 Eur
Abonnement mensuel dans un centre de conditionnement physique 45 Eur
Coût mensuel du transport en commun 40 Eur
5 km d'une course en taxi 4 Eur
Petit appartement 704 Eur
Appartement à la taille wayenne 968 Eur
Grand appartement 1 144 Eur

Note

10/10 Tolérance
8/10 Sécurité
8/10 Liberté d’entreprise
8/10 Loisirs et Culture

Climat et qualité de l'environnement

218
Nombre moyen de jours ensoleillés par an
147
Nombre moyen de jours de pluie par an
65 / 100 Espaces verts et parcs
65 / 100 Qualité de l'air
67.5 / 100 Gestion des déchets
82.5 / 100 Qualité de l'eau potable
55 / 100 Propreté

Circulation

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