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French Advisor for Action Cameras – Lisbon, Portugal

French Advisor for Action Cameras – Lisbon, Portugal
Sitel
lundi 8 mars
Lisbonne, Portugal
13 a postulé

Learn, lead & grow. #SitelPortugal

As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners  with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and  deliver a competitive edge across all customer touchpoints.

With our award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions – including self-service, artificial intelligence (AI), automation and data-driven analytics – with the expertise, emotion and empathy of our people to Create Connection. Value Conversation.

 

Come and work with us.

How about to work in a support team focused on the sporting and adventurous public? Are you French native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon?
So we have the perfect opportunity for you!

Your future project: join our French Customer Support team. Our client produces action cameras, often used in extreme-action videography and part of the connected sports movement, considered one of the “Top 10 Best Brand Channels on Youtube”.


As a customer service specialist in this project, your daily responsibilities will include:

  • Providing technical support for a renowned technology company, notorious for their action cameras, drones, apps and video editing software
  • Offering solutions for customers demands by identifying and troubleshooting with the available resources
  • Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
  • Meet and exceed our service quality goals, compliance regulations and productivity targets
  • Create amazing experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback


Maximize your experience.

To succeed in the role, you will need to have:

  • Native or proficient level of French (C2)
  • Intermediate level of English (at least B2) both verbal and written
  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to sunny Lisbon, Portugal

 

Gain stability, expand possibilities.

What’s in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.

  • Competitive wages and stability
  • Private healthcare & dental insurance (after six months of employment)
  • Continuous learning/development opportunities and competitive career opportunities
  • A safe, friendly, creative, innovative and technological organization
  • International and multicultural environment (celebrations, our SitelFit wellness program, initiatives to develop your skills and events to increase the team spirit)


Be bold. Be you.

Our success lies in our diversity, and our differences are our strength. We are an equal opportunity company and we value and respect diversity. You choose where you want to go; we help you get there!

Footer Citoyen de l'extérieur de l'UE / EEE / la Suisse ?

Vous êtes invités à postuler ! – Assurez-vous simplement de pouvoir vivre et travailler au sein de l’Union européenne avant d’envoyer votre candidature


Lisbonne, Portugal

Coût de la vie

Bröd
Pain 0.6 Eur
Un cappuccino 2 Eur
Billet de cinéma 7 Eur
Abonnement mensuel dans un centre de conditionnement physique 45 Eur
Coût mensuel du transport en commun 40 Eur
5 km d'une course en taxi 4 Eur
Petit appartement 704 Eur
Appartement à la taille wayenne 968 Eur
Grand appartement 1 144 Eur

Note

10/10 Tolérance
8/10 Sécurité
8/10 Liberté d’entreprise
8/10 Santé

Climat et qualité de l'environnement

218
Nombre moyen de jours ensoleillés par an
147
Nombre moyen de jours de pluie par an
67.5 / 100 Espaces verts et parcs
65 / 100 Qualité de l'air
67.5 / 100 Gestion des déchets
82.5 / 100 Qualité de l'eau potable
57.5 / 100 Propreté

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