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French service profiles for international support team - Relocation to Copenhaguen

French service profiles for international support team - Relocation to Copenhaguen
Moranti Services A/S
mardi 28 mai
Copenhague, Danemark
75 a postulé

Do you care about the environment and do you believe in sustainable energy – then join our international service and support team at our headquarter in Copenhagen!

Moranti Services has more than 30 years of experience as a service and solution provider within customer service, 1st – 3rd level IT-services, help desk, back office, 24/7 monitoring & support. We serve customers globally in 8 languages. Our headquarter is located in Copenhagen, where we, daily, strive to provide the best customer experience in each dialog.


Main tasks

The task is to provide a professional service and support by phone, social media and e-mail for owners of electric cars, ensuring the overall customer experience by:

  • Supporting and guiding customers in the use of e.g. chargers
  • Service and assistance on various requests
  • Adapt and execute market initiatives according to defined campaigns
  • Ensure the communication flow to external technicians and departments


Qualifications

  • College degree, mathematic or technical line preferably, but not a requirement
  • Language skills:
    • French fluently, written and spoken
    • English, high level, written and spoken
    • Additional Nordic language skills are a plus, but not a requirement
  • IT flair


Job experience

  • 6-12 months’ experience in Customer Service, Customer Support, Administration or the like

You are a team player, both for your colleagues in the team and your colleagues in the other departments of the company. However, most importantly is your attitude and motivation to make a difference ensuring the team exceed expectations


We offer

Full time and/or part time position, Social Club, salary package – salary paid in DKK, language bonus, pension and health insurance

A unique opportunity to be a part of a dynamic team in an exciting and fast developing company, with a great culture and where 2 days never are the same


Interested?

Please send your application and CV by clicking on the "Postuler"-button below.

Postuler

Informations sur le poste

Site de l'entreprise: http://moranti.com

Copenhague, Danemark

Coût de la vie

Bröd
Pain 0.8 Eur
Un cappuccino 5 Eur
Billet de cinéma 14 Eur
Abonnement mensuel dans un centre de conditionnement physique 33 Eur
Coût mensuel du transport en commun 67 Eur
5 km d'une course en taxi 12 Eur
Petit appartement 1 056 Eur
Appartement à la taille wayenne 1 496 Eur
Grand appartement 2 024 Eur

Note

10/10 Liberté d’entreprise
9/10 Sécurité
9/10 Tolérance
9/10 Santé

Climat et qualité de l'environnement

85 / 100 Espaces verts et parcs
82.5 / 100 Qualité de l'air
82.5 / 100 Gestion des déchets
87.5 / 100 Qualité de l'eau potable
72.5 / 100 Propreté

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