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Danemark, CopenhagenDanemark, Copenhagen
Emploi recommandé

Moranti Services A/S

Date de publication 27.05.2019

L'emploi a expiré !

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French service profiles for international support team - Relocation to Copenhaguen

Do you care about the environment and do you believe in sustainable energy – then join our international service and support team at our headquarter in Copenhagen! Moranti Services has more than 30 years of experience as a service and solution provider within customer service, 1st – 3rd level IT-services, help desk, back office, 24/7 monitoring & support. We serve customers globally in 8 languages. Our headquarter is located in Copenhagen, where we, daily, strive to provide the best customer experience in each dialog. Main tasks The task is to provide a professional service and support by phone, social media and e-mail for owners of electric cars, ensuring the overall customer experience by:
  • Supporting and guiding customers in the use of e.g. chargers
  • Service and assistance on various requests
  • Adapt and execute market initiatives according to defined campaigns
  • Ensure the communication flow to external technicians and departments
Qualifications
  • College degree, mathematic or technical line preferably, but not a requirement
  • Language skills:
    • French fluently, written and spoken
    • English, high level, written and spoken
    • Additional Nordic language skills are a plus, but not a requirement
  • IT flair
Job experience
  • 6-12 months’ experience in Customer Service, Customer Support, Administration or the like
You are a team player, both for your colleagues in the team and your colleagues in the other departments of the company. However, most importantly is your attitude and motivation to make a difference ensuring the team exceed expectations We offer Full time and/or part time position, Social Club, salary package – salary paid in DKK, language bonus, pension and health insurance A unique opportunity to be a part of a dynamic team in an exciting and fast developing company, with a great culture and where 2 days never are the same Interested? Please send your application and CV by clicking on the "Postuler"-button below.

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