ICAP Executive Search & Selection is one of the premium consultancies and part of ICAP, the largest HR Services Provider in Greece and Cyprus. With more than 45 years of experience, we specialize in assessing and recruiting Senior to Middle Level Executives across all sectors.
ICAP Executive Search, on behalf of Pfizer, the Leading Global Biopharmaceutical Company , is looking for high caliber multinational professionals for the position of:
HR Associate – French Speaking
(Ref. code 5729/FHR/ESS/GR)
This role is part of the HR Core Services group responsible for designing, executing and administrating HR global processes related to the full employee lifecycle excluding recruitment. Additionally, the HR Core Services group is accountable for the delivery of HR Core services provided by IBM, our business process outsourcer. In this position, you are responsible for executing flawlessly HR operational tasks while following documented global, regional and country-specific processes and procedures specially for countries located in the European region, Africa and the Middle East.
Main Responsibilities: Execute flawlessly a variety of HR operational tasks includingHR reporting, administering compensation & benefits, processing data corrections and pay impacting transactions in our Human Resources Information Systems, following documented regional, global and country-specific processes and procedures while delivering a positive employee experience Provide real-time support for escalated inquiries/transactions via case management tool Liaise with other HR, Digital and Payroll colleagues to seek guidance and/or input that will help in timely resolution of inquiries driving a positive colleague experience Provide feedback on procedures with a continuous improvement mindset
Requirements: Bachelor of Administration or Human Resources or any other related field At least 2 years of experience, preferably in a HR Shared Services/HR Operations/centralized customer service environment Excellent verbal and written communication skills in French is required Excellent verbal and written communication skills in English Organizes own work to meet project task deadlines in a fast-paced environment Proven ability to follow process with high attention to detail and adjusts to constantly changing priorities Strong customer focus mindset and cross-cultural agility Experience working with a case management tool Experience working with Workday or comparable Human Capital Management system and MS Office (Excel & Word) is preferred