If you are passionate about gaming, curious and open-minded, come and join our growing Game Support team in the biggest BPO provider in Bulgaria – get the job you will enjoy!
Our location Sofia is famous for its cultural diversity, modern appearance and prosperous location. This fast-growing city is located at the foot of Vitosha mountain where enthusiasts often can be found hiking or skiing. The capital offers a big variety of experiences annually – music and theater outdoor festivals, as well galleries, museums, restaurants and clubs.
A typical day:
- Be every player’s trusty advisor
- Listen and respond to gamers queries via phone and/or email
- Identify and assess customers’ needs to achieve satisfaction
Sounds good, right?
If you have:
- Fluency in French and a good command of English
- Gaming experience – you have played games recently and you can relate to a player’s concept, community and mindset
- Player empathy and understanding a player’s perspective when tackling their issues.
- Understanding of Player Support
- Desire to help the players as best as possible and to contribute to the team’s success
In Return, We will give you:
- Relocation Assistance
- Stable job and career development opportunities
- Standard working schedule
- Attractive salary
- Full paid training
- Additional health insurance & Transportation allowance
- Special Discounts and Offers (Food vouchers, Multisport cards)
- Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
- Positive international working environment (Relax zones, PlayStation and billiard corners)
- Support and learning
- Employee referral bonuses & Recognition programs
We care about the well–being of our employees, invest in their future growth, encourage fun and team building projects!
It sounds like the perfect job for you? Apply now!
About us: TELUS International Europe is the leader in the BPO sector in Bulgaria. We have almost 50,000 team members across 20 countries. TELUS International Europe offers contact center solutions, ITO and creative customer service support for global customers in over 50 languages.