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Customer Administrative Support – French Speaker

Customer Administrative Support – French Speaker
Webhelp
lundi 4 mars
Lisbonne, Portugal
43 a postulé

Webhelp is a multinational company, present in 35 countries with more than 50 000 employees and is a global leader in business process outsourcing. Webhelp is growing in Portugal since 2015 and has over 1000 employees and counting!

Your mission

You will work for one of Europe’s friendliest travel agencies and your main tasks can include:

  • Booking management (altering, cancelling or creating new reservations)
  • Registering contacts and client information according to the work procedures
  • Offering information, solutions and advising customers regarding the company’s services
  • Contributing to a positive customer experience through a responsible treatment of each contact
  • Achieving the performance targets defined by the project

Profile

  • Native or fluent in French
  • Good command of English (minimum B2)
  • Previous experience in customer service, tourism or travel is a plus
  • Availability to work in rotating shifts (schedules depending on the project)
  • Good computer skills – knowledge of GDS tools (such as Galileo, Sabre or Amadeus)
  • Excellent listening and communication skills
  • Positive attitude and team spirit
  • Work Place – Lisbon, Portugal

What we offer

  • Possibility to collaborate with some of the biggest brands in the industry
  • Opportunity to be part of a challenging and fast paced environment
  • Free training, professional development and career evolution
  • Multicultural and inclusive environment
  • Attractive benefits pack that includes a performance bonus, meal allowance, transportation allowance, two extra salaries, private Health Insurance + dental plan (after six months), English speaking Doctor on site, among others
  • For non-EU residents it is mandatory to have a valid work-permit
  • If living abroad, we offer a relocation package that includes: one to three months of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€
Postuler

Informations sur le poste

Contact

job.lisbon@pt.webhelp.com


Lisbonne, Portugal

Coût de la vie

Bröd
Pain 1 Eur
Un cappuccino 2 Eur
Billet de cinéma 7 Eur
Abonnement mensuel dans un centre de conditionnement physique 45 Eur
Coût mensuel du transport en commun 40 Eur
5 km d'une course en taxi 4 Eur
Petit appartement 704 Eur
Appartement à la taille wayenne 968 Eur
Grand appartement 1 144 Eur

Note

10/10 Tolérance
8/10 Sécurité
8/10 Liberté d’entreprise
8/10 Loisirs et Culture

Climat et qualité de l'environnement

218
Nombre moyen de jours ensoleillés par an
147
Nombre moyen de jours de pluie par an
65 / 100 Espaces verts et parcs
62.5 / 100 Qualité de l'air
65 / 100 Gestion des déchets
82.5 / 100 Qualité de l'eau potable
52.5 / 100 Propreté

Circulation

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