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Customer Service Representative - English & French (Ostrava)

Customer Service Representative - English & French (Ostrava)
OKIN BPS, a.s.
vendredi 21 décembre
Ostrava et Prague, République tchèque
28 a postulé

We are looking for a smart, committed person who speaks English and French and who wants to communicate with people around the world. Become a part of our team!

RESPONSIBILITIES:

  • Daily communication with clients in order to provide them solutions and customer service
  • Creating tickets with the reported failures in customer service centers
  • Providing information to customers on the repair progress
  • Communication with internal teams to verify and resolve clients issues

REQUIREMENTS:

  • Minimum secondary education
  • Fluency in English language and French languages is a must (C1 level)
  • Experience in Customer Services area an advantage
  • Problem solving personality with excellent communications skills
  • Resilience to stress and high level of flexibility
  • Reliability and attention to detail
  • Advanced PC skills

WE OFFER:

  • Opportunity to cooperate with Verizon, one of the largest global Telco providers in the world
  • Full time employment
  • Multicultural, challenging and friendly environment
  • Daily use of languages
  • Extensive training and further career development
  • Other employee benefits

If you are interested in this role, please send us your CV in English language. This might be the right opportunity for you!

Informations sur le poste

Contact

OKIN BPS, a.s.

Erika Mihulova
erika.mihulova@okin.eu

 


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