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French consultant for VIP airline customers

French consultant for VIP airline customers
BlueLink
jeudi 20 décembre
Prague, République tchèque
77 a postulé

About our company

BlueLink International CZ is an Air France international SSC based in Prague: 500 employees, 50 nationalities, 20 different languages spoken and a business that is constantly growing.

Our team members consistently display an attitude of excellence and the ability to think like a customer. Our employees’ daily challenge is to satisfy customers with requests regarding: after flight claims, loyalty programs, booking of flight tickets, B2B activities, social media and related subjects.
Interested in working in a fast-paced, team-oriented environment? BlueLink offers competitive benefits and awesome flight privileges!

French consultant for VIP airline customers

What are you going to do?

As a travel consultant, you will have one of the most important roles in our company. If you are a person who enjoys working in an exciting international environment, this is your opportunity. You will need to enjoy speaking with and helping others, be naturally out-going and committed to improving every passenger's travel experience.

  • Work for Air France, Delta Airlines and KLM customers – Elite Platinum customers of frequent flyer program
  • Deliver top quality service for VIP passengers
  • Book flight tickets/modify reservations according to the internal airline procedures
  • Work in collaboration with other departments/entities from all around the world
  • Provide full customer support (Booking - Flying Blue (award bookings) – Luggage – Claims)
  • Handle passengers requests both by phone and email

What do we expect?

  • Excellent level of French Language (C1 or C2)
  • English level B2
  • Willingness to communicate and help customers, willingness to go “the extra mile“
  • Professionalism, accuracy, punctuality, responsibility and team spirit
  • Solid knowledge of Ticketing software (preferably Amadeus) is advantage
  • Previous Experience in Customer Service is a plus
  • Flexibility: service is provided 24/7

What we offer:

  • Indeterminate contract (CDI)
  • Competitive salary
  • Extensive and paid training on our products and procedures
  • Relocation package (accommodation for one month)
  • Flight tickets for reduced prices (you only pay for airport taxes) for you, legal spouse and children twice per year
  • Travel fund
  • Cafeteria benefits
  • Meal tickets

Starting date: January 2019

Contact

Matěj Kubíček


Prague, République tchèque

Coût de la vie

Bröd
Pain 0 Eur
Un cappuccino 2 Eur
Billet de cinéma 7 Eur
Abonnement mensuel dans un centre de conditionnement physique 40 Eur
Coût mensuel du transport en commun 23 Eur
5 km d'une course en taxi 5 Eur
Petit appartement 651 Eur
Appartement à la taille wayenne 827 Eur
Grand appartement 968 Eur

Note

9/10 Sécurité
8/10 Loisirs et Culture
8/10 Tolérance
8/10 Coût de la vie

Climat et qualité de l'environnement

75 / 100 Espaces verts et parcs
60 / 100 Qualité de l'air
75 / 100 Gestion des déchets
87.5 / 100 Qualité de l'eau potable
67.5 / 100 Propreté

Circulation

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