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BlueLink

French consultant for VIP airline customers

BlueLink Prague, République tchèque Monday 19 November 54 applications

About our company

BlueLink International CZ is an Air France international SSC based in Prague: 500 employees, 50 nationalities, 20 different languages spoken and a business that is constantly growing.

Our team members consistently display an attitude of excellence and the ability to think like a customer. Our employees’ daily challenge is to satisfy customers with requests regarding: after flight claims, loyalty programs, booking of flight tickets, B2B activities, social media and related subjects.
Interested in working in a fast-paced, team-oriented environment? BlueLink offers competitive benefits and awesome flight privileges!

French consultant for VIP airline customers

What are you going to do?

As a travel consultant, you will have one of the most important roles in our company. If you are a person who enjoys working in an exciting international environment, this is your opportunity. You will need to enjoy speaking with and helping others, be naturally out-going and committed to improving every passenger’s travel experience.

  • Work for Air France, Delta Airlines and KLM customers – Elite Platinum customers of frequent flyer program
  • Deliver top quality service for VIP passengers
  • Book flight tickets/modify reservations according to the internal airline procedures
  • Work in collaboration with other departments/entities from all around the world
  • Provide full customer support (Booking – Flying Blue (award bookings) – Luggage – Claims)
  • Handle passengers requests both by phone and email

What do we expect?

  • Excellent level of French Language (C1 or C2)
  • English level B2
  • Willingness to communicate and help customers, willingness to go “the extra mile“
  • Professionalism, accuracy, punctuality, responsibility and team spirit
  • Solid knowledge of Ticketing software (preferably Amadeus) is advantage
  • Previous Experience in Customer Service is a plus
  • Flexibility: service is provided 24/7

What we offer:

  • Indeterminate contract (CDI)
  • Competitive salary
  • Extensive and paid training on our products and procedures
  • Relocation package (accommodation for one month)
  • Flight tickets for reduced prices (you only pay for airport taxes) for you, legal spouse and children twice per year
  • Travel fund
  • Cafeteria benefits
  • Meal tickets

Starting date: January 2019

Contact

Matěj Kubíček

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À PROPOS DE Prague

Coût de la vie

Pain
Pain 0.3 Eur
Un cappuccino 2 Eur
Billet de cinéma 7 Eur
Abonnement mensuel dans un centre de conditionnement physique 40 Eur
Coût mensuel du transport en commun 23 Eur
5 km d'une course en taxi 5 Eur
Petit appartement 651 Eur
Appartement à la taille wayenne 827 Eur
Grand appartement 968 Eur

Note

9/10 Sécurité
8/10 Loisirs et Culture
8/10 Tolérance
8/10 Coût de la vie

Climat et qualité de l'environnement

Espaces verts et parcs 75 / 100
Qualité de l'air 62.5 / 100
Gestion des déchets 77.5 / 100
Qualité de l'eau potable 87.5 / 100
Propreté 67.5 / 100

Circulation

Moyen de transport pour se rendre au travail ou à l'école
  • En train 38.2
  • En voiture 20.4
  • À pied 17.2
  • En bus 11.5
  • En tramway 6.4
  • Travail à domicile 5.1
  • En bicyclette 0.6
  • En moto 0.6
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